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Withdrawal

§ 4: Information on the right of withdrawal

Consumers have under the provisions of law relating to distance selling goods purchased a right of withdrawal in accordance with the following instructions:

The consumer can withdraw from the contract within two weeks without giving reasons in writing (letter or email) or by returning the goods. The period begins with the date on which this instruction was communicated in writing, but not before the date of receipt of goods to the consumer. In calculating the period of the day for which the information has been communicated in writing or the date of receipt of goods to the consumer is not counted.

The revocation period is sufficient to send the revocation or thing. The revocation must be sent to:

Michael Graber
Hohbergstr.47
D-66346 Püttlingen
Email: shop [at] scaleproduction.de

The right of withdrawal in accordance with the provision of § 312 para 4 BGB do not accept the delivery of goods that are produced according to customer specifications or clearly tailored to personal needs.

In case of an effective cancellation the mutually received benefits shall be returned and any benefits (eg interest) surrendered. Can the consumer the performance received whole or in part, or returned only in deteriorated condition, he has obliged to pay compensation. With the release of things this does not apply if the deterioration of the matter only on the test - as they would in a retail store - is due. Moreover, consumers can avoid the obligation for compensation by not using the goods as an owner in use and omitting everything, which impairs their value.

Transportable items are to be returned, no parcel will be picked up by the consumer. The consumer has to bear the cost of return.

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